Research & Reports

Original analysis and data on the service economy, independent workforce, and the future of the trades.

Previous Reports

RESEARCH REPORT

The Economics of a Missed Call: What Unanswered Phones Really Cost a Service Business

Most contractors only count the job they didn't book. The real cost of a missed call includes lost repeats, referrals, and reviews. Here's the math.

April 2026

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RESEARCH REPORT

Best Service Businesses to Start in Tampa Bay (2026)

In-depth market research on starting a service business in Tampa Bay: top services, regional breakdown, Florida licensing, pricing, and why humidity is your best friend.

April 2026

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RESEARCH REPORT

Best Service Businesses to Start in Atlanta (2026)

In-depth market research on starting a service business in Atlanta: top services, regional breakdown, Georgia licensing, pricing, and why the Southeast's capital city is built for service businesses.

April 2026

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RESEARCH REPORT

Best Service Businesses to Start in Dallas-Fort Worth (2026)

In-depth market research on starting a service business in Dallas-Fort Worth: top services, regional breakdown, Texas licensing, pricing, and why explosive suburban growth is your advantage.

April 2026

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RESEARCH REPORT

Best Service Businesses to Start in Denver (2026)

In-depth market research on starting a service business in Denver: top services, regional breakdown, Colorado licensing, pricing, and how four seasons create year-round opportunity.

April 2026

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RESEARCH REPORT

Best Service Businesses to Start in Phoenix (2026)

In-depth market research on starting a service business in Phoenix: top services, regional breakdown, Arizona licensing, pricing, and desert-climate advantages.

April 2026

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RESEARCH REPORT

Best Service Businesses to Start in Houston (2026)

In-depth market research on starting a service business in Houston: top services, regional breakdown, Texas licensing, pricing, and why growth is your advantage.

April 2026

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RESEARCH REPORT

Best Service Businesses to Start in Los Angeles (2026)

In-depth market research on starting a service business in Los Angeles: top services, regional breakdown, California licensing, pricing, and climate advantages.

April 2026

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RESEARCH REPORT

Best Service Businesses to Start in New York City (2026)

In-depth market research on starting a service business in NYC: top services, borough breakdown, licensing, pricing, and why density is your biggest advantage.

April 2026

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RESEARCH REPORT

The Service Economy in 2025: A Year in Review

Four trends that defined the service economy in 2025: record demand, a deepening labor gap, a rising independent workforce, and the early arrival of AI.

March 2026

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